Customer Care

Shipping & Delivery

Everything you need to know about getting your GirlKoded order from our door to yours. Tracking details are sent as soon as your order is on the way.

01

Order Confirmation & Address Changes

Once an order is placed, you will immediately receive a confirmation email with your order details. If you notice that your shipping address is incorrect, please email us at help@girlkoded.com as soon as possible. We will do our best to update it, but we cannot guarantee changes once the order has entered processing or fulfillment.

02

Pre-Orders

If your purchase contains a pre-order item, all items in that order will ship together when the pre-order item is ready. If you would like your in-stock items to ship within our standard processing timeframe, please place them in a separate order.

03

Processing

Orders are processed within 1–5 business days from the date the order is placed. Business days do not include weekends or holidays. During periods of high order volume, we appreciate your patience while our small team prepares each order with care.

04

Shipping & Delivery

Orders are shipped via USPS or UPS. Once shipped, the estimated carrier delivery timeframe is 2–4 business days. You will receive a shipping confirmation email with tracking information when your package is on the way.

05

Please Note

We always work to get orders out as quickly as possible. GirlKoded is a growing small business with a dedicated team, and periods of high order volume may require the full processing timeframe listed above. We are continually working to improve fulfillment while maintaining the quality and care you expect from us. Thank you for your patience and for supporting GirlKoded.